As soon as the bank confirms acceptance of the Buyer’s payment, LABORATOIRE SINTYL will process the order within the limits of available stocks.
Orders are delivered to the delivery address indicated by the Purchaser at the time of his order on the site. Any modification of the destination address of the order after the validation of the payment of the order will not be taken into account. Orders are delivered by La Poste in Switzerland and by UPS for the other countries. Delivery times may vary depending on the time of the Buyer’s order and the destination of the package. These deadlines are independent of LABORATOIRE SINTYL, the payment of any penalty or indemnity, by LABORATOIRE SINTYL to the Purchaser, will not be accepted on this basis.
The package thus sent will be delivered to the Purchaser without signature, or to the nearest post office in case of absence. If the Purchaser does not collect his package within the time limits indicated by the postal services on the transit advice note left in his mailbox in his absence, the package will be returned to the sender, LABORATOIRE SINTYL. The ordered products will be refunded (by re-crediting the credit card used when ordering) at the latest within thirty days of the return of the package to LABORATOIRE SINTYL.
If the package arrives damaged or opened at the Purchaser’s premises, the Purchaser must refuse its delivery by the delivery company employee by informing him of the damage noted and making a complaint to him for an anomaly. Any delivery of packages accepted by the Purchaser shall be deemed free of defects due to delivery.
A delivery note, confirming the details of the Purchaser’s order, is attached inside the package.
LABORATOIRE SINTYL reserves the right to restrict delivery to certain destinations. Delivery is available in Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, United Kingdom, Czech Republic, Singapore, Slovakia, Slovenia, Spain, Switzerland and Sweden.
Any order placed despite these restrictions may not be the subject of claims and therefore refund from LABORATOIRE SINTYL.